LA Area Customers Lost Service During Super Bowl

Patch file photo.
Patch file photo.

Some Los Angeles area customers of Time Warner Cable experienced a service interruption that kept them from viewing part of the the Super Bowl today.

Shortly after 5 p.m., Time Warner Cable reported via Twitter that it was working to fix an issue with its KTTV feed that was keeping some of its Los Angeles-area customers from viewing the game.

The contest was viewable on the cable carrier's high-definition Fox channel, TWC reported.

Customers from Los Angeles to Ventura County to Riverside County were reporting that the non-HD channel froze during a Volkswagen commercial.

The interruption, which also affected the KCAL and KTLA standard definition signals, appeared to end around 5:50 p.m., some viewers reported.

"We have resolved a technical issue with the SD signal and apologize for the inconvenience to our customers. There were no issues with the HD signal," TWC spokesman Dennis Johnson said via email when queried about the interruption.

—City News Service

Ray Russell February 03, 2014 at 11:02 AM
Typical Time Warner cable service. Interruptions should be their middle name. That's why I changed service to FIOS when it became available. Much more dependable
Vito Spago February 03, 2014 at 11:56 AM
What part of Walnut/DB has active FIOS? They put it in our street but never hooked it up.


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