Denny's 'Not Performing to Our Standards'

The company that owned and operated the location across from Diamond Bar High School sold the location due to poor performance.

More than a week after closing, much to the surprise of many in Diamond Bar, we're starting to get answers about the closure of the Denny's on Pathfinder Road.

Owned and operated by Homeground Inc. since 2003, the store was struggling, said Ritu Portugal, a spokesman for the company.

"The closure had become necessary as the restaurant was not performing up to our standards," Portugal said via e-mail. "As a precautionary move to ensure the continued solvency of the company and protect the jobs of all the employees of the company, we felt it necessary to close."

The chain restaurant had been a part of the community for many years. Many Diamond Bar Patch readers have posted memories of eating at the diner.

Work has started to renovate the building for a tutoring center.

Portugal said in the e-mail that the company was working to help all of the employees at the restaurant find other jobs.

"We have employed the help of staffing agencies, including WorkSource California and the Employment Development Department to help provide our associates with job transitioning, job training, and job placement opportunities, and have also welcomed them to apply to our affiliate entities and neighboring locations," the e-mail said.

When the restaurant closed, it pointed customers to a location in San Dimas. There are also two locations on Temple Avenue in Pomona: one at the intersection of Diamond Bar Boulevard and another across from Cal Poly Pomona.

Ray Russell August 24, 2012 at 07:22 PM
And another on Grand in Chino Hills. All of these closer than San Dimas...! As for the reason given, it sounds like typical drivel..! The management was responsible for the loss in business. Let's get the facts straight, and try to be honest ..! There have been no improvements made at this location in more than two years. Equipment failures, no improvements in facility or replacement of broken chairs, booths, etc. ..! No evidence of the on site presence of any management. All of these has gradually caused a perceived drop in service and quality of product, all of which has resulted in a drop in business. I'm not saying any thing negative about the wait staff and cooks, generally their performance and hard work is the only reason there were any customers left at the time of closing
Debbie Lee August 24, 2012 at 11:11 PM
Sad to see Pathfinder Dennys go it was much better than the one on Temple/ Diamond Bar. We have given that one plenty of chances of improving service, food temperture was always cold and complaining to management was as bad as the temp and service. Would not recommend them to anyone.
Lydia Plunk August 26, 2012 at 07:19 PM
I hope the new owners are more responsible to the property's upkeep than the last. A couple questions 1). The curriculum of a Chinese school- How does it serve non-Chinese students? 2). What is the wisdom in allowing yet another conversion from property intended to generate tax to convert to onvert to non-tax generating purposes? 3. After those two points are answered: Is this the highest and best use of the property for planning purposes?
steven August 28, 2012 at 11:37 PM
So many memories,once me and a friend tryed to pull off a dine n dash and ran into the sheriffs wow,long night.lol


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